Sunday, February 20, 2011

Changes in e-mail accounts

Hi everyone,

As a result of some changes in our internet set-up the current @safari.tv e-mail addresses will stop working on the 23rd of February. This means everybody will get new e-mail addresses on a different domain: @wildearthsafari.tv.

In order to make this transition as easy as possible we changed only the domain name in most cases, so e.g. my e-mail address would go from peter@safari.tv to peter@wildearthsafari.tv.

Indeed .... in most cases, not all, because as always there is an exception to the rule.

The exception is the finalcontrol e-mail. Currently a lot of messages are sent there that the director is not in a position to handle and therefore needs to forward to others. In order to get your e-mails to the right person faster we will stop using 'finalcontrol' and would like to ask you to use the following addresses instead:

questions@wildearthsafari.tv for any questions for the presenter or director or that are otherwise directly relating to what is being broadcast

technical@wildearthsafari.tv for any technical queries (streaming issues, picture quality, sound levels, etc)

complaints@wildearthsafari.tv for any complaints you might have

suggestions@wildearthsafari.tv for ideas that might help us improve

To give everyone time to get used to this change finalcontrol@wildearthsafari.tv will remain active for a while, but it will be closed sometime in the near future, so please use the new addresses as much as possible.

If you have any @safari.tv e-mail addresses stored in your address book or elsewhere, please change them accordingly, so we can be sure to keep hearing from you.

Thank you!

-- Peter

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